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FAQs


 SELF-COLLECTION ORDERS
COLLECTION TIMING:
Every Saturday 
12pm to 4pm (Closed after 4pm)  
ADDRESS:
FAQs
How big is the cake and for how many pax?
Our cheesecake size is 7 inches (For 7-8 pax).
Is your Burnt Cheesecake Halal?
Yes! We use 100% Halal Ingredients and Paparch SG is Muslim-owned.
Am I able to reschedule or cancel my order once it is confirmed?
Nope, we do not allow cancellation or rescheduling of orders due to the already limited daily capacity that we have! Do double check the dates before checking out.
Do you do delivery to multiple locations?
We do not have that function right now so you will have to create a separate transaction.
What is your delivery timing?
We will deliver your cake(s) between 10am and 6pm.
We don't allow picking of any time slots. We are not able to guarantee that we can accommodate to any timing requests. 
Our drivers deliver based on the best possible route for the day. 
What do I do when I receive the cake?
Please store it in the chiller for around 2 hours before consumption.
How do I store the cake?
You can store it in the chiller (NOT freezer!). It can last up to 5 days. Please do not store it at room temperature. 
How do I add on a card or candle for my order? 
Do drop us an email at hello@paparch.sg
We are able to include your message on a card & 1 x candle per cake.